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  1. #1
    Join Date
    Sep 2016
    Posts
    306

    Default The Illinois State Police are idiots!

    I'm not talking about our awesome troopers patrolling the streets and highways - any contacts I've ever had with them has always been professional and top-notch. I mean the ISP management/bureaucracy. Here's what's going on.

    I moved from one suburb in the Chicago area to one further from the city. Much nicer place. Anyway, in Illinois you have to update your new address for your FOID, CCW and Instructor licenses all at once (you update the CCW and it covers everything else...for $80!). Problem is, the website does not work. The drop-down menus don't function on Windows 8 or 10, using the Opera, Firefox, Microsoft Edge, Google Chrome or Internet Explorer browsers. The site warns not to use your cell phone or tablet because it will cause an error. The website is BROKEN and does not function.

    So I can't renew online. They don't allow you to mail it in.You can't drive to any ISP station and pay it. And if you try calling in the phone, morning noon or night, you get a recorded message saying they have heavy call volume and to call back another time before it disconnects the phone. I'm really getting tired of these fucking slackers that seem to have infested the upper levels of every company or government organization I have to deal with. So I used the contact form to email then and explain the problem. No answer. I pressed 5 or 6 or whatever number on one call to be connected to the "LAW ENFORCEMENT ONLY!" line, and left a polite message explaining that no, I'm not LE, but I am armed security and an instructor with a serious problem because there is no way for me to change my address and I'm at risk of losing my license and can they please forward the message or have SOMEONE call me. So far, no response. I called the state rep and he suggested reaching the senator because it's a state issue. Left the senator and governor's office a message asking them to intervene.

    Aside from moving out of Illinois (I'd love nothing more, but realistically not possible right now), any thoughts or ideas what to do? I believe the state is too incompetent to catch it if my CCW and DL don't have matching addresses, but if I get pulled over, will the police know it doesn't match, and if so what are they going to say about that? This is a pretty serious issue because I could lose my CCW license AND my instructor certification. Any ideas? I'm about to search for an attorney to file a lawsuit, but who knows if that's an option. Don't have that kind of money, so I'd have to find some 2nd Amendment champion lawyer.

    This is fucking insane!
    "Let him cut your skin, and you cut his flesh. Let him cut your flesh, and you cut his bones. Let him cut your bones, and you cut off his life."
    - Toshitsugo Takamatsu

  2. #2
    Join Date
    Aug 2005
    Posts
    2,751
    Is the site super old? You might try Internet Explorer and use the emulation feature in IE Developer Tools to try the site in older version of IE. Open the site and hit F12. In the tool panel that opens, click the Emulation tab. Change the Document Mode and User Agent String settings to try and emulate older versions of IE. Also, try disabling any privacy browsers add ons you might be running.

    https://docs.microsoft.com/en-us/int...-compatibility
    "No plan survives contact with the 82nd Airborne Division."
    "Zen? Meh! Who needs it? All that effort to achieve nothingness and what do you got? Bupkis!"

  3. #3
    Join Date
    May 2006
    Location
    NWFL
    Posts
    15,224
    Maybe you can not leave Illinois, but if you are still living in Cook County it would be better get out of it.
    One who hammers his gun into a plow plows for those who do not....Unknown
    ...at the end of the day its not about anything else but YOU AND YOURS..... Gabe Suarez
    ....WANT not NEED is what America is all about. ..... Gabe Suarez
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  4. #4
    Join Date
    Sep 2016
    Posts
    306
    Quote Originally Posted by kabar View Post
    Is the site super old? You might try Internet Explorer and use the emulation feature in IE Developer Tools to try the site in older version of IE. Open the site and hit F12. In the tool panel that opens, click the Emulation tab. Change the Document Mode and User Agent String settings to try and emulate older versions of IE. Also, try disabling any privacy browsers add ons you might be running.

    https://docs.microsoft.com/en-us/int...-compatibility
    Thanks. I'll check if my IE has that option, though I doubt it'll work. The site is just broken.
    "Let him cut your skin, and you cut his flesh. Let him cut your flesh, and you cut his bones. Let him cut your bones, and you cut off his life."
    - Toshitsugo Takamatsu

  5. #5
    Join Date
    Oct 2005
    Location
    currently Germany
    Posts
    777
    I dont know if it is possible in the US but have you tried a registered letter listing the issues you have encountered? Keep a copy yourself and the receipt from the post office to show any LEO you may encounter before you get the situation resolved.

    There was a system before the internet.
    ...If you can force your heart and nerve and sinew
    To serve your turn long after they are gone,
    And so hold on when there is nothing in you
    Except the Will which says to them: "Hold on!"...
    If - Rudyard Kipling

    ECRG, June 2006
    Warrior Skills Camp, July 2009

  6. #6
    Join Date
    Mar 2008
    Location
    Illinois
    Posts
    526
    I had a problem with getting my FOID back within the mandated 30 days once. The (then) current one was about to expire. I had applied with plenty of time to spare, but they were behind due to cuts. With about one week before expiration, I called the state police non-emergency number.

    A trooper answered, and gave his name and rank. These calls are recorded. I explained my problem to the trooper. He told me if my card did not arrive before the old one expired, not to take any guns outside of my house.

    ME: So, you are telling me it is legal for me to have guns in my possession without a valid FOID card?

    My card showed up in about 3 days.

  7. #7
    Join Date
    Nov 2010
    Posts
    452
    Had a very similar issue trying to renew my ccw - which was not renewed in time.
    Took hours to get through to a person, who was amazingly helpful. There has also been a data crash and lost data!!!!
    I still cannot access the system properly, but have another 5 years to keep trying. What a fuster cluck!!!

    geezer john

  8. #8
    Join Date
    Nov 2004
    Posts
    3,362
    It reminds me of NJ. I moved from one town to the other amd if we dont update our address (which means going through the whole process again) within 30 days we can be imprisoned. The cops would not give me an appointment within that window to come in and update. Guys in free states, dont take your freedom for granted.

  9. #9
    Join Date
    Oct 2003
    Posts
    15,616
    Sent you a PM on some things to do. Hate to tell you but your story is the rule not the exception! You will NEVER get them to answer the phone. Main problem is per law there are not penalties on THEM for not doing their jobs or doing it with in the time frame listed in the law.
    I rather you hated me for who I am than love me for who I ain't!
    This Ain't the Movies, and You Ain't John Wayne!

    Sometimes it is entirely appropriate to kill a fly with a 12 pound sledgehammer!
    TRAIN HARD= SOONER OR LATER YOU"LL NEED IT!

  10. #10
    Join Date
    Sep 2016
    Posts
    306
    Got it, thanks!


    3Corners, that's not a bad idea. I think I'll do that. At this point, I think nothing less than a class action lawsuit and lots of bad publicity is going to get them off their fat lazy asses and make them do their damned jobs.
    "Let him cut your skin, and you cut his flesh. Let him cut your flesh, and you cut his bones. Let him cut your bones, and you cut off his life."
    - Toshitsugo Takamatsu

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