View Full Version : a thums up for the Taurus service department

03-17-2004, 07:18 AM
I sent 3 different handguns back to Taurus... a new .357 snub, a 2-year old large-frame .357, and a 16-year old .22 revolver...

the bottom line is, they fixed them all under their lifetime warranty policy, and it didn't cost me a dime... and to top it all off, I had them all back in 3 weeks!!!

now that's how a gun manufacturer's service department is suppose to work....

thanks Taurus!

03-17-2004, 11:02 AM
I'm glad to hear that, lot of people knock the "Tar" line of handguns and rifles, but I have seen and sent back , one snub' that had the top strap blow off and up with a factory round..Sent the pistol and rounds left from the box as they requested , and they replaced the pistol, the gentleman was so happy,, that for the last 2 years I knew him thats all he bought